Late payments kill small contractors. Here's how the Construction Act protects your cash flow, what a compliant payment application looks like, and your rights.
Cash flow kills more construction businesses than bad workmanship ever has. I've seen competent, well-run contractors go under not because they couldn't build — but because they couldn't get paid for what they'd built.
The Housing Grants, Construction and Regeneration Act 1996 (as amended in 2011) was supposed to fix this. And in many ways it has — but only if you understand how to use it. Too many small contractors either don't know their rights under the Act, or know them in theory but don't apply them in practice.
The Construction Act (I'll call it "the Act" from here) establishes several fundamental rights for parties to construction contracts:
The right to stage payments. On any construction contract lasting more than 45 days, you're entitled to interim payments. The contract should set out the mechanism — how often, on what basis, and when. If the contract is silent on this, the Scheme for Construction Contracts fills the gaps.
The right to know what you're being paid and why. The paying party must issue a payment notice within 5 days of the payment due date, stating how much they'll pay and the basis of the calculation. If they want to pay less than you've applied for, they need to issue a pay less notice before the prescribed period — and it must set out the basis for the deduction.
The right to suspend work for non-payment. If you're not paid the notified sum by the final date for payment, you can give 7 days' notice and suspend performance. This was strengthened by the 2011 amendments, which also gave you the right to claim reasonable costs of suspension.
The right to adjudication. Any party to a construction contract has the right to refer a dispute to adjudication at any time. The adjudicator must reach a decision within 28 days (extendable by 14 days with the referring party's consent). That decision is binding until the dispute is finally determined by arbitration, litigation, or agreement.
Here's where the practical stuff matters. Your entitlement under the Act is only as strong as the quality of your payment applications. A sloppy application gives the other side ammunition to issue pay less notices, delay payment, and tie you up in arguments about valuation.
Submit on time, every time. Your contract will specify the payment cycle — usually monthly, tied to a specific date. If the contract says applications are due on the 25th of each month, submit on the 25th. Not the 26th. Not "when we get around to it." Late applications can lose you an entire payment cycle and, depending on the contract terms, can weaken your position if it goes to dispute.
Be specific about what you're claiming. A payment application should clearly state the gross valuation to date, the amount previously certified or paid, and the net amount due. Break it down by trade, by element, by whatever structure the contract uses. If you're claiming for variations, list them separately with clear references to the architect's instructions or change orders.
Value the work honestly. Over-claiming is tempting when cash flow is tight, but it's a short-term strategy that damages your credibility. If the QS or architect consistently cuts your applications by 20%, they'll start applying that scepticism to every figure you submit — including the ones that are accurate. Price fairly, value honestly, and you'll find the certification process much smoother.
Include supporting information. Depending on the contract, you may need to include records, daywork sheets, photographs, or other evidence. Even where it's not strictly required, providing supporting documentation makes your application harder to challenge and easier to certify.
Keep copies of everything. Every application submitted, every certificate received, every pay less notice issued. Date-stamped, properly filed, easily retrievable. If this ever goes to adjudication, your paper trail is your case.
Despite the Act, late payment and non-payment remain endemic in UK construction. Here's the process when things go wrong:
Check the notices. Did the paying party issue a valid payment notice within 5 days of the due date? Did they issue a pay less notice within the prescribed period? If neither was issued, the amount in your payment application becomes the notified sum — and they must pay it by the final date for payment. This is the "smash and grab" adjudication route, and it's extremely effective.
The 2011 amendments clarified that if the paying party fails to issue either a payment notice or a pay less notice, the contractor's application becomes the default payment notice. This was a game-changer for contractors, and it's the single most powerful tool in the Act.
Consider the pay less notice carefully. If a pay less notice has been issued, read it carefully. It must specify the sum the paying party considers due and the basis on which it's calculated. A vague pay less notice — "we're deducting £50,000 for defects" without specifics — may not be valid. The courts have repeatedly held that pay less notices must be sufficiently detailed to enable the recipient to understand the deductions being made.
Suspension. If you're not paid by the final date for payment and no valid pay less notice has been issued, you can suspend performance. You must give at least 7 days' written notice of your intention to suspend, specifying the ground for suspension. This is a nuclear option — it will damage the relationship and potentially delay the project — but it's there for a reason. The 2011 amendments also added the right to an extension of time for the period of suspension, so you're protected from liquidated damages during that period.
Adjudication. This is your enforcement mechanism. You appoint an adjudicator (through a nominating body if the contract doesn't specify one), serve a notice of adjudication and a referral, and the adjudicator decides within 28 days. The process is quick, relatively inexpensive compared to litigation, and the decision is immediately binding.
For "smash and grab" claims — where the paying party failed to issue valid notices and you're claiming the amount in your application — adjudication is particularly effective. The adjudicator isn't valuing the work; they're simply determining whether the correct notices were served and, if not, enforcing the default.
The Act gives you rights, but exercising those rights requires discipline and organisation. You need to know your payment due dates, your notice periods, your final dates for payment. You need to submit applications on time, keep records of what you've submitted and when, and track whether payment notices and pay less notices have been issued within the required periods.
For a small contractor running two or three projects, with a site manager, a QS who's also pricing the next job, and a bookkeeper who comes in two days a week — that's a lot to keep on top of. This is exactly why we built the financial module in Construction AI the way we did: automated payment cycle tracking, application templates tied to your contract terms, alerts when notices are due or overdue.
Get legal advice before you adjudicate. The process is designed to be accessible, but the law around payment notices, pay less notices, and the Scheme is genuinely complex. A construction solicitor who specialises in payment disputes can review your position before you commit to the process. The cost of an hour's advice is negligible compared to the cost of getting it wrong.
And if you're a small contractor who's never been through adjudication — don't be intimidated by it. It exists specifically to give firms like yours a fast, affordable route to getting paid.
Stephen Mckenna MCIOB
30+ years in UK commercial construction, from site management to director level. Now building the project management tools he wished he'd had.
Tier-one contractor processes shouldn't only be available to tier-one contractors. Drawing registers, document control, RFIs, programmes, financial tracking — built for how you actually run projects, priced so any construction business can access them. Get started today.
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