Please read these terms carefully before using Construction AI. They govern your use of our platform and services.
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, “your”) and Construction AI Limited (“Construction AI”, “we”, “us”, “our”), the operator of the constructionai.io platform (“Platform”, “Service”).
By creating an account, accessing, or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree to these Terms, you must not use the Platform.
By checking the box during registration, you acknowledge and accept these Terms of Service along with our Privacy Policy, which can be found at constructionai.io/privacy.
Construction AI is a cloud-based Software-as-a-Service (“SaaS”) platform designed for construction project management. The Platform provides tools including, but not limited to, project management, document management, drawings registers, tender management, payment applications, site management, AI-powered analysis, and related functionality.
The Platform is a new and evolving product. You acknowledge that the Service is in its early stages of commercial availability and that features, functionality, and user interfaces may change, be added, or be removed as the Platform develops.
3.1. You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use the Platform.
3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3. You agree to provide accurate, current, and complete information during registration and to keep such information up to date.
3.4. You must not share your login credentials or allow unauthorised third parties to access your account.
4.1. Access to the Platform is subject to payment of the applicable subscription fees as displayed at the time of purchase.
4.2. All fees are quoted in GBP (£) unless otherwise stated and are exclusive of VAT, which will be added where applicable.
4.3. Subscription fees are non-refundable except where required by law or as expressly stated in any promotional offer terms.
4.4. We reserve the right to change subscription pricing with reasonable notice. Any price changes will not affect existing paid subscription periods.
4.5. Lifetime deal or founding member pricing, where offered, is subject to separate terms communicated at the point of purchase and may be subject to fair usage policies.
This is an important clause. Please read it carefully.
5.1. The Platform incorporates artificial intelligence (“AI”) and machine learning technologies. You acknowledge and agree that:
(a) AI is an emerging and rapidly evolving technology. AI-generated outputs, suggestions, analyses, and recommendations are provided on an “as-is” basis and should not be treated as professional advice or relied upon as the sole basis for any decision-making, particularly in relation to health, safety, structural, legal, financial, or contractual matters.
(b) AI outputs may contain errors, inaccuracies, or omissions. While we strive to provide useful and accurate AI-powered features, we cannot and do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated content.
(c) You are solely responsible for reviewing, verifying, and validating all AI-generated outputs before relying on or acting upon them. This is particularly critical in the construction industry where errors may have health, safety, financial, or legal consequences.
(d) AI models and capabilities may change. The underlying AI technologies powering the Platform are subject to updates, modifications, and changes by their respective providers which may affect functionality, performance, or output quality without prior notice.
(e) Construction AI does not provide professional advice. Nothing on the Platform constitutes legal, financial, structural engineering, health and safety, or other professional advice. You should always consult qualified professionals for such matters.
6.1. The Platform relies on a number of third-party service providers to deliver its functionality. These include, but are not limited to:
| Provider | Service |
|---|---|
| Anthropic | AI language model and reasoning capabilities |
| Voyage AI | AI embeddings and semantic search |
| API Deck | Accounting software integrations |
| SignWell | Electronic signature and document signing |
| Deepgram | Voice transcription and speech-to-text |
| iHASCO | Health and safety training content and integration |
| Trigger.dev | Background job processing and automation |
6.2. We do not control third-party providers. You acknowledge and agree that:
(a) We are not responsible or liable for any downtime, service interruption, degradation, outage, data loss, error, or change in functionality caused by or attributable to any third-party provider.
(b) Third-party providers may experience unscheduled outages, maintenance periods, or service disruptions which are entirely outside of our control and which may temporarily affect features of the Platform.
(c) Third-party providers may update, modify, deprecate, or discontinue their services, APIs, or pricing at any time, which may necessitate changes to the Platform’s functionality.
(d) Each third-party provider is subject to its own terms of service, privacy policies, and acceptable use policies. Your use of the Platform is also subject to compliance with those third-party terms to the extent applicable.
6.3. We will use reasonable endeavours to notify you of any known material disruptions caused by third-party providers and to restore affected functionality as soon as reasonably practicable.
7.1. The Platform is new and under active development. You acknowledge and accept that:
(a) The Platform may contain bugs, errors, defects, or unexpected behaviour. We provide the Service in good faith and are continually working to improve it.
(b) We will use reasonable endeavours to identify and resolve reported errors and defects within a reasonable timeframe, prioritised according to severity and impact.
(c) We do not guarantee that the Platform will be available at all times or that it will be free from interruption, error, or defect.
(d) Scheduled and unscheduled maintenance may be required from time to time, during which the Platform or certain features may be temporarily unavailable.
7.2. Service Level Commitment. While we do not offer formal service level agreements (“SLAs”) at this stage, we are committed to:
(a) Providing reasonable uptime and working to minimise service disruptions.
(b) Communicating known issues and planned maintenance where reasonably possible.
(c) Responding to critical bug reports in a timely manner and providing fixes within a reasonable period.
7.3. You are encouraged to report any bugs, errors, or issues via support@constructionai.io and we welcome your feedback as we develop the Platform.
8.1. Your data remains yours. You retain all ownership rights in and to the data, documents, files, and content you upload to or create within the Platform (“Your Data”).
8.2. You grant Construction AI a limited, non-exclusive licence to host, store, process, and display Your Data solely for the purpose of providing and improving the Service.
8.3. We will process personal data in accordance with our Privacy Policy and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
8.4. We implement reasonable technical and organisational measures to protect Your Data. However, no system is completely secure, and we cannot guarantee absolute security.
8.5. You are responsible for maintaining your own backups of critical data. While we take reasonable steps to prevent data loss, we shall not be liable for any loss or corruption of Your Data.
8.6. Your Data may be processed by third-party providers listed in Section 6 to the extent necessary to deliver the Platform’s functionality. Where Your Data is processed by AI services, it may be transmitted to those providers’ servers for processing in accordance with their data processing terms.
9.1. You agree not to:
(a) Use the Platform for any unlawful purpose or in violation of any applicable laws or regulations.
(b) Upload or transmit any content that is defamatory, obscene, threatening, abusive, or that infringes any third-party rights.
(c) Attempt to gain unauthorised access to the Platform, other users’ accounts, or our systems and infrastructure.
(d) Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Platform.
(e) Use the Platform to transmit malware, viruses, or any other harmful code.
(f) Resell, sublicence, or commercially exploit access to the Platform without our prior written consent.
(g) Use automated tools, bots, or scripts to access the Platform in a manner that exceeds normal usage patterns or places an unreasonable burden on our infrastructure.
(h) Circumvent or attempt to circumvent any usage limits, security measures, or access controls.
10.1. Your subscription includes reasonable use of the Platform consistent with a typical construction project management workflow. The Platform is designed and intended to support the day-to-day management of active construction projects, including document storage, drawing management, tender workflows, AI-powered analysis, and related functionality.
10.2. Fair Use Policy. Usage that significantly exceeds normal patterns for a construction project management workflow may be subject to review. Examples of usage that may fall outside fair use include, but are not limited to:
(a) Bulk document processing unrelated to active construction projects.
(b) Using the Platform’s document processing, OCR, or AI analysis features as a standalone data extraction or text processing service.
(c) Automated or scripted uploads designed to exploit processing capabilities beyond the scope of genuine project management use.
(d) Uploading or processing documents that are unrelated to construction project management activities.
10.3. Document Processing Allowance. Each subscription includes a monthly document processing allowance of 2,000 pages per calendar month (“Included Allowance”). This covers all document uploads, OCR processing, AI analysis, and related document processing activity across the account. The Included Allowance is designed to comfortably accommodate the needs of a typical construction contractor managing multiple concurrent projects.
10.4. Overage and Excess Usage. We reserve the right to charge for document processing usage that exceeds the Included Allowance at a rate of £0.05 (five pence) per page, or such other rate as we may notify you of from time to time. Before any overage charges are applied, we will use reasonable endeavours to contact you to discuss your usage and, where appropriate, offer alternative arrangements.
10.5. Throttling and Suspension. Where usage patterns suggest potential misuse or abuse of the Platform’s processing capabilities, we reserve the right to:
(a) Temporarily throttle or limit document processing speeds.
(b) Suspend document processing functionality pending a review of usage.
(c) Contact you to discuss usage patterns and agree appropriate terms for continued use.
We will always endeavour to contact you before taking any such action, except where immediate action is reasonably necessary to protect the Platform or other users.
10.6. Soft Limits and Monitoring. We may monitor usage patterns to ensure fair use across all users. Usage thresholds are reviewed periodically and may be adjusted with reasonable notice. We will not unreasonably restrict genuine construction project management use.
10.7. Good Faith. This fair use policy is intended to prevent abuse and protect the service for all users. It is not intended to penalise or restrict legitimate construction project management activity. We will always apply this policy reasonably and in good faith, and will work with you to find a suitable arrangement where your genuine business needs exceed standard thresholds.
11.1. Included Storage. Your subscription includes a storage allowance determined by the number of active user seats on your account, as follows:
| Active User Seats | Included Storage |
|---|---|
| 1 to 5 users | 1 TB (one terabyte) |
| 6 to 9 users | 2 TB (two terabytes) |
| 10 or more users | As agreed with Construction AI |
11.2. Storage Calculation. Storage is calculated across all data held on the Platform under your account, including but not limited to uploaded documents, drawings, images, correspondence, AI-generated outputs, and project data. Storage usage is measured at the account level, not per individual user.
11.3. Exceeding Storage Allowance. If your account approaches or exceeds the included storage allowance:
(a) We will notify you by email when your account reaches 80% and 95% of the included storage allowance.
(b) Upon reaching the storage limit, you may be unable to upload new files until storage is reduced or an increased allowance is agreed.
(c) We will not delete any of your existing data as a result of exceeding the storage allowance.
11.4. Additional Storage. Where your storage requirements exceed the included allowance, we will work with you to agree additional storage at a reasonable cost. For accounts with 10 or more active user seats, storage allowances and any associated charges will be agreed on a case-by-case basis as part of your subscription arrangement.
11.5. Data Retention on Termination. Upon termination or expiry of your subscription, you will have a period of ninety (90) days to export your data in accordance with Section 15. After this period, stored data may be deleted in accordance with our data retention policy.
12.1. The Platform, including its design, code, features, documentation, branding, and all related intellectual property, is owned by Construction AI Limited and is protected by copyright, trademark, and other intellectual property laws.
12.2. Nothing in these Terms grants you any right, title, or interest in the Platform or our intellectual property beyond the limited right to use the Platform in accordance with these Terms.
12.3. Any feedback, suggestions, or ideas you provide regarding the Platform may be used by us without obligation or compensation to you.
This is an important clause. Please read it carefully.
13.1. To the fullest extent permitted by law:
(a) The Platform is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
(b) Construction AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, loss of data, loss of business, loss of revenue, or loss of anticipated savings, howsoever caused and whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise.
(c) Construction AI’s total aggregate liability to you for any and all claims arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount of subscription fees paid by you to Construction AI in the twelve (12) months immediately preceding the claim.
13.2. Without limiting the generality of the above, Construction AI expressly disclaims liability for:
(a) Any reliance placed on AI-generated content, analysis, suggestions, or recommendations.
(b) Any loss, damage, cost, or expense arising from downtime, outages, errors, or changes in third-party services including but not limited to those listed in Section 6.
(c) Any errors, bugs, or defects in the Platform, provided we use reasonable endeavours to address reported issues in accordance with Section 7.
(d) Any decisions made or actions taken by you based on information provided by or through the Platform.
(e) Any failure or delay in performance caused by circumstances beyond our reasonable control (force majeure), including but not limited to acts of God, internet or telecommunications failures, third-party service provider outages, government action, pandemic, or cyberattack.
13.3. Nothing in these Terms shall exclude or limit liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless Construction AI, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Platform; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party rights.
15.1. You may terminate your account at any time by contacting us at support@constructionai.io.
15.2. We may suspend or terminate your access to the Platform immediately and without notice if: (a) you breach these Terms; (b) we are required to do so by law; (c) continued provision of the Service to you becomes commercially unviable; or (d) your use of the Platform poses a security risk or may cause harm to other users.
15.3. Upon termination, your right to access the Platform ceases immediately. We will make reasonable efforts to allow you to export Your Data for a period of ninety (90) days following termination, after which Your Data may be permanently deleted.
15.4. Sections that by their nature should survive termination (including but not limited to Sections 5, 6, 8, 12, 13, 14, and 17) shall survive any termination or expiration of these Terms.
16.1. We reserve the right to update or modify these Terms at any time. Material changes will be notified to you via email or through the Platform.
16.2. Your continued use of the Platform after any changes constitutes acceptance of the revised Terms. If you do not agree with any changes, you must stop using the Platform and may terminate your account.
17.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
17.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17.3. Before commencing any legal proceedings, the parties agree to attempt to resolve any dispute through good faith negotiation for a period of not less than thirty (30) days.
18.1. Entire Agreement. These Terms, together with the Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Construction AI regarding your use of the Platform.
18.2. Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
18.3. Waiver. No failure or delay by Construction AI in exercising any right under these Terms shall operate as a waiver of that right.
18.4. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
18.5. Third-Party Rights. These Terms do not confer any rights on any person or party other than the parties to these Terms pursuant to the Contracts (Rights of Third Parties) Act 1999.
18.6. Notices. Notices to you will be sent to the email address associated with your account. Notices to us should be sent to support@constructionai.io.
If you have any questions about these Terms, please contact us at:
Construction AI Limited
Email: support@constructionai.io
By checking the box and creating your account, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.